SHIPPING POLICY
Shipping inside the USA and Canada
All orders are shipped from our warehouse in Cumming, We offer free shipping on orders over $ 100 USA only. All orders are processed and shipped within 48 hours of being placed.
USA: 3-7 business days
Canada: 8–14 business days
Rest of the world: 8-21 business days
Expedited shipping options are also available at checkout.
International Shipping
Items shipped outside of the United States may be subject to additional import duties, taxes and/or charges which are not included in the order total shown at checkout. International customers will be responsible for all import duties, customs and/or taxes.
What is the status of my order?
Once you’ve received your shipping confirmation by email you can click on the tracking number and see the status of your delivery. It may take 24 hours for tracking updates to appear. If you have any questions about the status of your order, please reach out to our Customer Service team.
RETURN & EXCHANGE POLICY
We do not accept returns because of the environmental impact, however, if you have any issues with a product you have purchased (damaged and/or defective), please email us at sales@alulagreen.com